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Test your internet connection with the antivirus off. Have you recently updated your antivirus? If so, it may be interfering with your internet. Depending on your version of Windows, there should be an option with wording similar to “Allow a program through Windows Firewall.” See if you are able to add your modem or modem program, or attempt turning off the firewall altogether and test your internet connection again. If you’re using Windows, go into your control panel and click the Windows Firewall icon.
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This can break the wires inside and you may need to buy a new cord. If you have a phone line connection from your modem to the wall phone socket, you’ll need to check that the cord hasn’t been twisted, knotted or pinched in a door or cupboard. You’ll need to check your modem owner’s manual or ask the manufacturer for advice (most allow you to submit a support ticket on their website.) If a light turns off or flashes red when the WiFi drops out, it is probably a problem somewhere in the modem or the modem connection. Look at the lights on your modem when your WiFi is working and when your WiFi is dropping out. Do all devices have this issue (such as other computers, iPads or iPhones) or is it just on one device? This may indicate a problem with your device, not the internet connection itself. Try going into the same room as the WiFi device or modem and see if the signal still drops out with a clear space. This is particularly true if you have a lot of thick wood in your house like a mantle or fireplace. If you’re in an older house or building, sometimes thick walls can interfere with the WiFi signal. It’s a good idea to start with the basics and work up from there, till you find a solution. What to Do If My WiFi Turns Off or Drops Out? Here are the steps you should take to troubleshoot a solution. Sometimes though, there are issues with WiFi and it can be very irritating to have intermittent connections to the internet or have it drop out during an important online conversation or task.
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